Thousands of people may use the latest startup apps, but millions will use even the most difficult government apps. We're here to improve public services by bringing great design to government tech.
These new government tools are loaded with features, but they’re not very easy to use. Many citizens switch to more popular, paid tools that do the exact same thing, or they pay agents to fill out government sites for them. This just costs them unnecessary time, money and effort.
We’re on a mission to bring human-friendly product design to government tech. We know, that's intimidating, but it's not impossible. We're up for the challenge.
We used a Design Sprint to reimagine DigiLocker’s product experience. Our goal was to improve user adoption by simplifying onboarding, making the product clearer and easier to understand, and improving the overall experience. It was a matter of great pride for us to work on a product that can affect every Indian’s life.
Niti Aayog knew they needed to build the National Data Analytics Platform, but they hadn't figured out a design yet. We partnered with them to convert their ideas and vision document into a high-fidelity, user-tested prototype that greatly helped them speed up development.
We start by aligning everyone on the basic questions: what the product should do, how it should work, how it should feel, what will make it break, and more.
Next, we work to inclusively create and combine our solutions into one great wireframe. With structured processes and no hierarchy, no one gets lost in the crowd.
To see if our solution actually works, we create a high-fidelity, clickable digital prototype and test it with users. This helps us learn what works and what doesn't.
At Parallel, we help innovative organisations create powerful digital products. Translating an idea into a concept or improving the user experience of a product? We've got your back. Drop us a message, and we'll get in touch asap.