What is a UX audit and how does it help?

A UX audit is a 1-3 week process where product strategy & design experts focus on your key business goals and help you fix some critical UX flaws to improve:
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1. Low user sign ups
2. Low customer retention
3. High customer churn
4. Low NPS score
5. Bad customer experience

What Do We Do in a UX Audit?

We start to understand your current product strategy and business goals and then review your product design, product metrics, and make recommendations based on market-winning experiences.

Here's how a small 1-week audit looks like:
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Request a UX Audit ↗

Who can get a UX Audit
done? And, when?

If you are a founder, chief product officer, innovation head, chief technology officer, or anyone responsible for your product's success, UX Audit is a quick weapon to understand what help your product needs.

Here's a few times in a product's lifecycle when you should do a quick UX Audit:

Figuring out next
product iteration

Almost ready
launch products

Finalising design
before development

Why is a UX Audit Effective?

We have cracked the secret sauce for giving maximum value to our clients.
Here's why we deliver value to our clients.

Start at strategy

We understand your current business focus and then conduct the audit.

Focus on user journey

We don’t waste time on changes that will not lead to a lot of business value

Data Driven Design

We dig deeper into your product data, customer queries, & PlayStore reviews.

Go neck deep

At the end of week 1, you get a 30 pages document containing actionable insights.

Get in touch with us for your UX Audit needs.

Thank you for considering Parallel as a possible design partner.

We generally get back within 48 hours but in case of public holidays or some emergencies, we might take a little more time. Please, be assured that we will get back to you at the earliest possible and that we truly value your time.

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"The Parallel team brings energy, insights and purpose in their approach to designing user experience. Their understanding of digital experiences, ability to look beyond the obvious and deep expertise in understanding user behaviour across multiple products, helps bring out fresh perspectives. The team is full of enthusiasm and ideas to take on the most complicated challenges and come up with simple yet elegant solutions."