Turn enterprise complexity into clarity

We design enterprise software that teams actually enjoy using. By combining deep workflow research with behavior-led design, we help companies improve adoption, reduce friction, and unlock measurable productivity gains.

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Our SaaS case studies

  • Building enterprise-grade analytics that anyone can use

    Analysts and non-technical staff needed to collaborate around complex datasets without relying on IT teams.

    • Interviewed finance and operations leaders to understand reporting pain points
    • Designed role-based dashboards with progressive complexity
    • Built guided query builders with smart defaults

    • 70% reduction in IT support requests for reporting
    • 2x faster decision-making cycles
    • 92% satisfaction scores from cross-functional users
    View full case study

  • Simplifying complex AI-driven compliance tools

    Compliance officers needed to adopt AI workflows without technical knowledge.

    • Designed plain-language compliance workflows
    • Introduced guided, step-by-step verification flows
    • Built integration points with existing enterprise systems

    • 60% reduction in onboarding time
    • 50% increase in cross-team collaboration
    • 95% retention after rollout
    View case study

  • Unifying multi-location operations for enterprise clients

    Large restaurant chains struggled to manage menu changes and integrations across hundreds of outlets.

    • Streamlined bulk-edit workflows for managers
    • Designed permission-based access for regional leads
    • Created visual dashboards to track rollout progress

    • 85% faster execution of menu updates
    • Significant drop in operational errors
    • Improved adoption by regional managers

  • Balancing automation with human-in-the-loop control

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    View case study

  • Turning complex science into everyday behaviour change

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    View case study

  • AI Experiences for the
world’s most diverse market

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    View case study

  • AI augmented nutritionist you can trust

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    View case study

  • AI Code Generator that actually helps you ship

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    DIY Agent setup, run and insights experience with hyper-short time to value. Featurely UX is an case-study in design patterns for AI agents without making it a nightmare for users

    View case study

The Problem We’re Solving

Your enterprise software has the right features, but teams don’t use them

Low adoption despite heavy investment

Confusing navigation across modules

Training-heavy onboarding that slows rollout

Productivity lost due to clunky workflows

Teams defaulting back to spreadsheets and manual work

Poor visibility into usage and performance metrics

The Impact?

Wasted budgets, low ROI on software investment, and frustrated employees.

How we make it better

We design enterprise systems that drive adoption and productivity

At Parallel, we focus on making complex enterprise products easy, intuitive, and rewarding to use. Our design approach uncovers how teams actually work and builds interfaces that fit those patterns.

Workflow & Process Research

Map how teams actually operate

Role-Based Dashboards

Provide the right view for each role

Data Visualization

Turn raw numbers into actionable insights

Scalable Design Systems

Ensure consistency across large platforms

Our tools and methods

Understanding teams, roles, and organizational needs

  • Stakeholder interviews
  • Role-based workflow mapping
  • System audits and integration analysis

Deliverables:

  • Personas
  • Workflow maps
  • Opportunity areas

Turning complexity into clarity

  • Prioritize critical tasks
  • Role-based navigation
  • Optimized workflows

Deliverables:

  • Wireframes
  • User flows
  • Prototypes

Interfaces built for enterprise scale

  • Scalable design systems
  • High-fidelity designs
  • Responsive and accessible patterns

Deliverables:

  • Design system
  • Interaction specs

Ensuring rollout success

  • Usability testing with real teams
  • A/B testing for adoption drivers
  • Accessibility and compliance validation

Deliverables:

  • Test reports
  • Implementation guidelines

Enterprise-Specific Solutions We Provide

User Onboarding & Training

Simplify adoption with progressive onboarding

Role-Based Dashboards

Adapt views for executives, managers, and staff

Feature Discovery

Help employees find what they need, when they need it

Cross-Team Collaboration UX

Build workflows that span departments

Integration UX

Smooth setup with legacy systems and third-party tools

Governance & Permissions UX

Simplify complex role and access management

Our tools and methods

We combine heuristics, competitor benchmarking, and practical SaaS product experience to deliver insights you can act on quickly.

Our Enterprise Design Stack
  • Research
    FullStory, Mixpanel, stakeholder workshops
  • Design
    Figma, ProtoPie, Principle
  • Testing
    Maze, UserTesting, moderated enterprise pilots
  • Analytics
    Amplitude, GA, custom enterprise dashboards
Frameworks we use
  • Jobs-to-be-Done
    Understanding role-specific motivations
  • Lean UX
    Fast iteration and validation
  • Design Thinking
    Clear problem framing
  • Atomic Design
    Scalable design system development

“Parallel's design sprints allowed us to involve and engage all stakeholders in the project - even those with no product or design background, which was a big plus for us”

Amit Ranjan
Emilien Coquard
CEO & Co-Founder, The Scalers

“Parallel made it a point to understand the product and the impact they have or should have. They worked patiently with our in-house teams of Product, Design and Engineering, without the slightest hint of friction.”

Amit Ranjan
Anirban Majumdar
Co-founder & Co-CEO, UrbanPiper

“Finding designers who have the talent and drive to match a founder’s vision is rare, consider this a PSA! If you’re building B2B SaaS, you want them on your shortlist.”

Ryan Wenger
Ryan Wenger
CEO, Inhouse

“They were as good as an internal team. The ownership was so high that we would debate features — showed just how deeply invested they were in the product.”

Sreekandh B
Sreekandh B
Technology Director - Innovation & Products, Travelopia

What you’ll get in the UX audit

01
Deep Enterprise Experience

We’ve worked with global companies across industries, from finance to healthcare.

02
Behavior-Led Design

We study how teams really work, not just how systems are built.

03
Proven Impact
  • Our clients see measurable improvements:
    • 50% faster onboarding
    • 40% increase in adoption of core features
    • 30% boost in productivity across departments
04
End-to-End Partnership

From research to rollout, we’re a design partner, not just a vendor.

Ready to Transform Your Enterprise Software?
Don’t let poor UX waste your software investment. Parallel can audit your enterprise system, uncover adoption blockers, and design experiences that employees actually want to use.
Schedule a Strategy Call
View More Enterprise Case Studies

FAQs

How long does an enterprise design project take?
Most projects take 12–16 weeks depending on complexity. Focused sprints for onboarding or dashboards take 3–5 weeks.
Do you work with large enterprises only?
We work with mid-size to global enterprises. Our process adapts to organizational scale.
Can you fit into our existing IT and development workflows?
Yes. We integrate with your dev team’s tools and deployment processes.
How do you measure design success in enterprise contexts?
We track adoption rates, productivity gains, task completion times, and employee satisfaction.
Do you support post-launch optimization?
Yes. We offer ongoing support for A/B testing, feature rollouts, and continuous improvement.
How do you handle enterprise-scale compliance needs?
We validate designs against accessibility, data protection, and industry-specific compliance standards.
Can I check out past projects?
Yes but usually after we know more about what you’re building. Some of our work is under NDA, but we’ll always share examples that show how we think and deliver.
Do you do branding or just product design?
We do both especially when product and brand need to evolve together. Our branding work is rooted in utility: helping teams stand out, stay consistent, and scale faster across product, pitch, and platform.
If we have designers in-house - where do you fit in?
We bring outside perspective, product strategy, and speed. We work best with in-house teams that want a thought partner, not just more hands. Whether it’s a tricky UX challenge or a fast-moving roadmap, we work with the team you already have.