Explore neural networks, the building blocks of deep learning, and how they mimic the human brain to process data.

In the last eighteen months, entrepreneurs and product folks have watched artificial‑intelligence projects go from experiments to boardroom priorities. Market data shows that nearly all Fortune 500 companies already use artificial‑intelligence technologies and that around 90 percent of businesses rely on artificial‑intelligence solutions to stay competitive. Yet many founders, designers and product managers are still unsure about what a neural network is and why they should care.
Understanding this concept is no longer optional. It helps you ask the right questions when engineers propose new features, decide when to invest in data infrastructure, and shape experiences powered by smart systems. In this article I’ll explain in plain language how neural networks work, why they matter to early‑stage product teams, and how to think about them without getting lost in jargon.
Artificial intelligence (AI)—the broad field concerned with building machines that can solve problems humans usually solve—is now everywhere. Researchers, designers and executives alike are experimenting with tools that simulate human learning and reasoning. Within artificial intelligence sits machine learning, a family of methods that allow algorithms to learn patterns from data rather than being explicitly programmed. Machine learning is the workhorse behind most modern applications: it powers suggestion engines, personalized feeds and fraud detection.
A neural network is one approach within deep learning, a subset of machine learning that stacks many processing steps. Each stack, called a layer, transforms its inputs into more abstract representations. Deep learning became practical because we now have vast amounts of data and cheap graphics‑processing units; together they allow models to learn complex patterns from images, speech and text. With 77 percent of the devices we use daily incorporating artificial‑intelligence features and generative tools being used in 65 percent of organizations, product and design teams need to know when to deploy such models and when to pick simpler techniques.
For non‑technical stakeholders, it helps to see how these terms relate:

Teams should consider neural networks when dealing with unstructured data (images, speech or natural language), when the problem involves complex pattern recognition, or when simple rules and regression methods fall short. They are less appropriate for problems with small datasets, strict interpretability requirements or tight computational budgets.
Before diving deeper, it’s natural to pause and ask what this model means in the broader context. In practical terms, a neural network is the mechanism that deep learning uses to transform raw sensory inputs into predictions or decisions. Appreciating this relationship between the wider artificial‑intelligence field and the specific mechanism of neural networks will help you decide whether these models are appropriate for your product.
So what is neural network exactly? A neural network is a machine‑learning model composed of interconnected nodes (often called neurons) arranged in layers. Each neuron receives inputs, applies a weight (which shows how strongly it influences the next neuron) and a bias (which shifts the activation threshold), and passes the result through a non‑linear function. The Interaction Design Foundation describes neural networks as “layers of artificial neurons that process and transmit information between each other”, each neuron having a weight and a threshold (bias) that determines how much it contributes to the next layer’s output. TechTarget adds that neural networks are machine‑learning models designed to process data in a way that mimics the function and structure of the brain. These networks are part of deep learning and are widely used in image recognition, predictive modelling, decision‑making and natural language processing.

Put simply, a neural network learns to map inputs to outputs by adjusting the strengths (weights) of connections between neurons. During training, the network receives example data (e.g., labelled photos or sentences) and gradually tunes its weights to minimize the difference between its predictions and the correct answers. Once trained, it can process new data and make predictions or decisions based on learned patterns. The terminology may sound technical, but the underlying principles are intuitive: layers of simple mathematical functions combining to approximate very complex relationships.
By introducing these terms early, teams build a shared vocabulary. When a data scientist proposes “increasing the number of hidden layers” or “tuning the learning rate”, founders and designers can ask informed questions rather than nodding silently.

The fundamental building block of a neural network is the neuron (or node). Inspired by biological neurons, each artificial neuron receives inputs from the previous layer, multiplies each by a weight, adds them together, and applies a bias. The output then flows through a non‑linear activation function. Networks organize these neurons into layers. The input layer receives raw data (pixel values in an image, word embeddings in a sentence). One or more hidden layers transform the data into more abstract representations. The output layer produces the final prediction. Deep networks have many hidden layers; shallow networks have just one.
You can picture a neural network like a team passing signals down a chain. The first person receives raw information, packages it and hands it to the next person, who packages it further, and so on. Each hand‑off either amplifies or dampens the signal depending on the learned connection strengths. Eventually the last person on the team announces a result. The power of neural networks comes from the fact that each layer learns to extract increasingly complex features without manual intervention.
Neurons aren’t valuable on their own; their power comes from adjustable weights and biases. A weight tells the network how important a particular input is for a given neuron. In the GeeksforGeeks description, weights find how much influence each input has on the network’s final output. During the forward pass, inputs are multiplied by their corresponding weights and then passed through an activation function. Biases are additional parameters that adjust the output of a neuron; they allow neurons to activate even when the weighted sum is too low.
Training involves updating these parameters. When the network makes a wrong prediction, the backpropagation algorithm calculates gradients (partial derivatives of the error with respect to each parameter) and nudges the weights and biases to reduce the error. Over time, the network learns which inputs matter most and how to shift the thresholds so that it generalizes beyond the training data. Without weights and biases, a network would be a fixed, linear transformation incapable of learning complex patterns.
After computing the weighted sum and adding a bias, neurons apply an activation function, introducing non‑linearity. This step is crucial. If every layer merely performed linear combinations, then even many layers would collapse into a single linear equation; the network could only learn straight lines. Non‑linear functions like ReLU (Rectified Linear Unit) output zero for negative inputs and a linear value for positive inputs, enabling models to capture complex relationships. Other functions like sigmoid map any input to a value between 0 and 1, which is useful when probabilities are needed. By stacking layers of non‑linear functions, neural networks can approximate any function to an arbitrary degree of accuracy—this is known as the universal approximation theorem.
Training a neural network consists of two phases repeated many times: the forward pass and the backward pass. During the forward pass, input data flows through the network layer by layer and produces an output. The GeeksforGeeks description lists the steps: starting with the input layer, each neuron computes the weighted sum of its inputs, adds a bias and applies an activation function. The result becomes the input to the next layer, and this propagation continues until the final prediction.
After the forward pass, the network compares its prediction with the ground truth using a loss function (for example, cross‑entropy for classification). In the backpropagation phase, the network calculates the error gradient with respect to each parameter and updates weights and biases to reduce the loss. Optimisation algorithms like stochastic gradient descent perform this adjustment iteratively. Training requires careful tuning: too large a learning rate can cause divergence, whereas too small a rate slows convergence. Overfitting is another concern; it happens when the network learns the training data too well and performs poorly on new examples. Regularisation techniques, drop‑out layers and early stopping can help mitigate overfitting.
Neural networks excel at pattern recognition. As data passes through successive layers, the network learns to extract hierarchical features: edges and textures in early layers of an image classifier, then shapes, and eventually entire objects. In text processing, recurrent or transformer‑based networks track sequences, capturing grammar and context. TechTarget’s article notes that neural networks are widely used in image recognition, speech‑to‑text transcription, weather prediction and facial recognition. By adjusting weights and biases, networks generalize patterns across diverse inputs. That generalization makes them suitable for tasks where rules are hard to code manually.
For product and design teams, this means that neural networks open possibilities for handling unstructured data: understanding user intent from chat logs, categorising support tickets, or detecting anomalies in sensor readings. Unlike rule‑based systems that require explicit instruction for every scenario, neural networks can learn subtleties from examples, though they still depend on the quality and diversity of training data.
Neural networks unlock new capabilities that were impractical a decade ago. They allow small teams to build suggestion engines, smart search, image classification, and generative assistants. As the DemandSage statistics show, around 90 percent of businesses adopt artificial‑intelligence solutions to stay competitive, and 77 percent of devices already include artificial‑intelligence features. Ignoring these tools isn’t prudent; customers expect more personalised and responsive experiences. Here are some reasons neural networks matter to startups:

From a strategic perspective, neural networks make data a strategic asset. Early‑stage companies often collect user interactions, but raw logs are worthless unless turned into insights. Neural networks can convert logs into predictive signals; however, they require careful data governance and infrastructure. Founders should budget for data collection, cleaning, labeling and storage. They should also recognise the compute costs: training large models might require specialized hardware or cloud services.
Design leaders must consider how neural‑network‑powered features affect user experience. Automated suggestions can delight users when they are accurate, but poorly trained models can frustrate. Transparent design—such as explaining why a suggestion was made—builds trust. Product managers should weigh the interpretability trade‑off: neural networks are often described as “black boxes.” While techniques like feature importance and saliency maps provide some insight, simpler models might be preferable when decisions must be explainable (e.g., credit approvals). Collaboration across design, engineering and data science is crucial; open discussions can uncover latent biases, data gaps and unrealistic expectations.
Different architectures suit different problems. Understanding the varieties helps non‑specialists collaborate effectively with engineers.
As a rule of thumb, feedforward networks handle tabular data, CNNs handle visual inputs, RNNs handle sequences, and GNNs handle relational data. The word deep simply refers to adding more hidden layers. Depth can improve performance but also increases training time and risk of overfitting.
Understanding these types not only clarifies the technical choices but also grounds your answer to what is neural network in concrete use cases. When a marketing colleague hears the term, you can explain that for a photo app it might mean a convolutional network, while for a language assistant it might mean a sequence model.
Implementing a neural network is a process that spans idea, data, model development and deployment. Here’s a high‑level path for product and design teams:

Throughout this lifecycle it helps to remind yourself what is neural network and what it is not. The network is a tool—an adaptable function approximator—not a magic wand. Its behaviour is shaped by data, design choices and ongoing monitoring. Keeping that in mind prevents unrealistic expectations and helps teams balance ambition with caution.
Designers and product managers play a critical role throughout this lifecycle. They help define the problem from a user perspective, ensure data represents real user scenarios, and integrate model outputs into clear, usable interfaces. They also balance the benefits of automation against potential harms, such as false positives or user confusion.
Despite their power, neural networks are not a panacea. Several challenges and limitations must be considered:
Best practices for early‑stage teams include starting with baseline models to set expectations, focusing on data quality, and involving designers and product managers early. Experiment with simple architectures first before moving to deeper models. Use cross‑disciplinary reviews to evaluate the ethical implications. Document assumptions, data sources and model changes. And remember that shipping a well‑understood simple model often beats chasing the latest research fad.
Concrete examples help demystify neural networks. Here are a few:
The GeeksforGeeks article provides real‑world applications where weights and biases help networks focus on important features: in image recognition, the network emphasises pixels that correspond to ears, whiskers and eyes when identifying cats; in natural‑language processing, it emphasises specific words to understand sentiment; in autonomous vehicles, it emphasises sensors recognising pedestrians and road signs; and in medical diagnosis, it emphasises areas indicating tumours. These examples show how adjusting weights and biases shapes the model’s perception of importance.
For product leaders evaluating such features, consider success metrics: classification accuracy, reduced time to perform tasks, or improved user satisfaction. Also evaluate the cost of false positives and negatives. A recommendation system that occasionally suggests an irrelevant product might be acceptable; an anomaly detector that misses fraud is not. Understanding these trade‑offs helps you allocate resources wisely.
The field is changing fast. Recent models like transformers have reshaped natural‑language processing. Graph neural networks open new possibilities for working with relational data. We’re also seeing a shift towards foundation models—large pretrained models that can be fine‑tuned for specific tasks. These models, built by companies with massive computational resources, are becoming accessible through APIs. This reduces the barrier to entry for startups, who can integrate powerful capabilities without training from scratch.
AutoML and low‑code platforms are making it easier to experiment with neural networks. Managed services handle training, tuning and deployment, allowing teams with limited machine‑learning expertise to implement advanced features. However, the rise of generative models also raises concerns about hallucination, misuse and intellectual‑property rights. Ethical design remains critical: transparency, consent and user control should guide product decisions.
For early‑stage teams, the prudent path is to use these tools thoughtfully. Start with clear use cases and data strategies. Consider leveraging pretrained models through service providers. Focus on user problems rather than chasing hype. As the Salesforce Ventures workshop participants put it, setting the right work environment, encouraging experiments and framing artificial‑intelligence adoption as a way to augment human roles improves acceptance. They also stress choosing tools intentionally and re‑evaluating workflows to integrate automation effectively.
Understanding what a neural network is equips founders, product managers and designers to make smarter decisions about artificial‑intelligence‑powered features. A neural network is essentially a model that stacks simple computational units—neurons—in layers, assigns weights and biases to connections, applies activation functions to introduce non‑linearity and learns through forward and backward passes. These models excel at recognising patterns in unstructured data, enabling suggestion engines, vision applications and conversational interfaces.
For startup teams, neural networks present both opportunities and challenges. They allow you to process complex data and differentiate your product, but they demand data readiness, infrastructure and careful consideration of ethical issues. Begin with clear problem statements and representative datasets. Prototype simple models, validate their impact on user experience, and iterate. Collaborate across design, product and engineering to ensure that model outputs are understandable and beneficial. And keep an eye on emerging architectures and tools that lower barriers to entry while raising questions about responsibility.
By demystifying neural networks and grounding them in real applications, product teams can move from passive observers to informed participants in the artificial‑intelligence conversation. Keep asking yourself what is neural network as you encounter new tools and jargon; the answer doesn’t change, but your perspective deepens. This understanding helps you steer features that harness the strengths of neural networks while respecting users and aligning with business goals. The field will continue to change, but a solid grasp of the fundamentals will anchor your decisions.
A neural network is a computer model made up of many simple processing units called neurons. These neurons are arranged in layers and connected by adjustable strengths (weights) and offsets (biases). During training, the network looks at examples and adjusts those strengths so that it can recognise patterns or make predictions. Think of it as a system that learns by example.
One common example is email spam detection. A neural network can look at the words in an email, multiply them by learned weights and biases, and output a score indicating how likely the message is to be spam. When the score is above a certain threshold, the message goes to the junk folder. Other examples include image classification using convolutional networks, voice recognition using sequence models and suggestion engines on streaming services.
Yes. ChatGPT is built on large neural‑network architectures known as transformers, which are types of deep learning models designed for language. These models contain billions of parameters (weights) and learn from vast datasets to generate coherent text. While ChatGPT incorporates additional components and training strategies, at its core it uses neural‑network principles: layers of neurons, adjustable weights and non‑linear activations.
Artificial intelligence is the broad field of making machines mimic human capabilities like reasoning, learning and perception. Neural networks are one technique within that field. They belong to machine learning and, more specifically, to deep learning. While artificial intelligence includes rule‑based systems, search algorithms and symbolic reasoning, neural networks rely on data and continuous optimization to learn patterns. In other words, neural networks are one way to build artificial‑intelligence systems.
